Initially Created: April 1, 2019
Changes And Modifications
Information Collected From Users Of The StepUp Platform And Services
The StepUp Platform (also, the “Platform”) is designed and intended to be an online medium that connects single persons interested in social connections and relationships. The Platform is intended and designed for single persons to connect with other single persons for the purpose of considering making and developing social connections and relationships. Persons using the StepUp Platform and Services (“Users”) will be required to register with Cotery and maintain an account on the Platform, through which each may then utilize the Platform and Services.
Cotery requests, receives, and collects certain information from Users necessary for registration and identification purposes. This may include information such as name, email address, birth date, gender, and other basic identification and contact information. Users voluntarily provide this information through their respective registration and participation in and use of the Platform and Services.
Users also provide additional information when completing the User’s profile or participating in the User’s interactions with other Users. This information may be personal in nature, such as personality, background, interests, photographs, images, videos and other information about the User. Users voluntarily provide this information through their use of the Platform and Services. By providing this information, Users consent to Cotery using and processing that information for the purpose of providing the Services.
When a User utilizes the Services to communicate or interact with another User, Cotery may collect this information and may preserve it for a reasonable period of time. If a User engages in a paid Service of Cotery (“Payment Services”), Cotery and or its third-party payment services provider, may require additional identification, verification, and financial information as necessary to ensure performance of such Payment Services and compliance with applicable laws.
As part of its normal operation and maintenance of the StepUp Platform, Cotery may also automatically collect information about how Users use the Platform and Services.
Use Of Information Collected From Users
The primary use of User information is to provide the Cotery Services to the Users. Information provided by a User will be used to contact the User, to maintain and manage User accounts, to facilitate management, operation, functionality, and performance of the StepUp Platform, and to facilitate delivery and execution of the Services to Users. This will including analyzing your profile and information you provide to Cotery and showing your User profile to other Users of the Platform and Services.
Information provided by Users may also be used to detect and prevent fraud, to monitor, identify and or address misuse or improper use of the Platform or Services, to address misbehavior, including criminal conduct, of any User and or safety concerns or reasons, to enable and ensure Cotery’s compliance with its legal obligations, and to resolve disputes and enforce legal agreements and policies.
Cotery may also use information provided by Users for the purpose of operating and improving the StepUp Platform and Services. This includes conducting review, analysis, and study of content posted on the Platform by Users, either individually or in the aggregate, to gain insights regarding the operation of the StepUp Platform, and regarding the marketing and promotion of goods and products that part of the Services provided by Cotery.
Cotery may use information provided by Users for the purpose of providing updates and information regarding the StepUp Platform and Services, including any security or legal notices.
Cotery will not otherwise share or sell any information received from Users without first obtaining the consent of the User.
Disclosures Of Information To Third Parties
Cotery will not disclose, share or sell information collected from or provided by Users to outside third parties, except in the following circumstances:
Cotery may disclose User information to Cotery’s partners, vendors, and other affiliates that maintain servers and software that host and support the StepUp Platform and or store User data. This includes disclosing information to third parties who provide Payment Services through the StepUp Platform and or who provide communication services for User communications.
Cotery may disclose User information without consent for security purposes, when required by law, upon receipt of a court order or subpoena, to cooperate with a law enforcement investigation or to prevent imminent harm to any person or entity. Cotery reserves the right to report to law enforcement agencies any activities that Cotery in good faith believes to be unlawful. Release of information for security purposes shall be based on a determination made solely by Cotery, exercising its good faith discretion.
Information For Processing Of Payments
Cotery uses the third-party services of Apple App Store and Google Play as its Payment Services provider for the processing of such payments and transactions with Users.
Cotery is not responsible or liable for the availability or accuracy of such Third-Party Services, or the content, products, practices, or services available from such Third-Party Services. A link or reference to Third-Party Services is not an endorsement by Cotery of such Third-Party Services.
Data Security Measures
In order to protect the information received from Users, Cotery has implemented reasonable and various security measures. Cotery also relies upon the data security practices and services of its third-party service providers. Cotery utilizes Google Cloud Platform provided by Google for hosting of the StepUp Platform and storage of the information and data collected from Users. Google maintains its own data privacy and security measures. The Google privacy and data security policies can be viewed at: https://cloud.google.com/product-terms.
Cotery utilizes Agora for communications between Cotery and Users, and for between Users and other Users. The Agora privacy and data security policies can be viewed at: https://www.agora.io/en/privacy-policy/.
There is always a risk that third parties may intercept and use information that is provided online. While Cotery strives to protect your information and privacy, it cannot guarantee the security of any information provided to Cotery. Users of the StepUp Platform and Services are encouraged to take appropriate security measures when accessing and providing information through the StepUp Platform. If you know or have reason to believe that your Cotery account credentials have been lost, stolen, misappropriated or otherwise compromised, or if you suspect unauthorized use of your Cotery user account, please contact Cotery at firstname.lastname@example.org.
Cotery does not assume any responsibility for the actions, uses or misuses of User information when the User shares his or her personal information shared with others through his or her use of the Platform and Services.
A registered User can access the personal information Cotery holds of or regarding the User. Most personal information is available and accessible to the User via the User’s account access. Please contact email@example.com to request any further personal information. Before Cotery processes any request, Cotery may ask for certain personal information in order to verify your identity. You may have additional rights under local law, including the right to request erasure or portability of personal information and the right to object to or restrict processing of information.
The StepUp Platform and Services are not intended for use by anyone under the age of 18 (“Children”). Cotery does not permit users under the age of 18 or knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Child has provided us with personal information, please contact us. If Cotery becomes aware that it has collected personal information from children without verification of parental consent, Cotery take steps to remove or delete that information.